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Policy

DEPOSITS - ALL services require deposits. Please review the details of your selected service and pay deposit accordingly (details can be found when you click the hyperlink "Details Here!" under service photo). ALL deposits are non-refundable. Once deposits are submitted, the balance will  be due at your scheduled appointment.

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You are permitted to transfer your deposit to a new date one time only given a 48hr notice. This deposit can only be moved as far as the following month.

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Example: Your appointment is booked June 2nd. If you are unable to make that appointment you may move your appointment any available time in June or July. Please contact me to move your appointment. 

 

If you need to schedule beyond the 1 month grace period you will be required to place a new deposit, as your original deposit will be voided. 

CANCELLATIONS - Please allow a 24 hour notice to avoid a cancellation charge of 50% of your service. After 2 consecutive cancellations you will no longer be able to book with me.

NO CALL/ NO SHOW - Only allowed once. After one "no call/no show" you will no longer be able to book an appointment with me. Also, you will be charged 100% of your service upon no call/no show.

LATE FEE - There is a 20 minute grace period from the time of your scheduled appointment. You MUST be in my chair within 20 minutes to avoid cancellation. If you are in my chair 21 minutes late you will not be serviced and you will need to reschedule by placing a new deposit.

AGE LIMIT - All clients must be 12 years and up. Pricing is standard. 

HAIR LENGTH - Specifically for the protective style "Two Braid Shawty", your hair MUST be at least 5 inches long to enjoy the the longevity of the style. If you have short hair and do not consult with me prior to booking, I will refuse your appointment.

You can consult by sending me a picture of your stretched hair if you do not want to come to the salon for an in person consultation.

PRICING - Prices are firm, non-negotiable.

PAYMENT METHODS - Deposits are collected via card or paypal thought the website. Your balance: Zelle, Venmo, ApplePay, or Cash are the only accepted payment methods. 

I do not accept card or CashApp as forms of payment. 

TESTIMONIALS

"Mason was very professional and personable. She worked quickly and I left happy. I will return!"

 

-Whittney M.

CONTACT ME

Mason, CEO, Stylist

HairByMason, LLC.
Columbus, OH

Text: (614) 654-8232

hairbymason1@gmail.com

 © 2016 by HairByMason, LLC.

OPERATING HOURS

Tuesday - 11:15am - 6pm

Thursday - 11:15am - 6pm

Friday - 11:15am - 6pm 

Saturday - 11:15am - 6pm

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